4-Star superior
4-star superior service from the heart. For us, superior means "more" - more service based on qualitatively high-class standardized 4-star amenities in the entire hotel. The classification is carried out by "undercover" professional hotel testers.
Your hosts – your friends
Familie Rieser welcomes you personally. Come once and then come back again and again ... Our goal is to make our guests feel right at home. We have transformed the small cafĂ© from 1960 into Das Karwendel - your wellness home at Lake Achen.Â
Anniversary
We are celebrating 60 years of Karwendel in 2020.Â
Awards
- Holiday Check TopHotel
- Tripadvisor Travellers Choice
- 3 lilies in the Relax-Guide
- 2 toques in Gault Millau
- 1 fork in the Falstaff Guide
Guest comments/reviews
Thank you for the positive comments and reviews. Read the comments
Recommendations
Recommend us to a friend! For every referred guest who checks in at our hotel, you receive a spa voucher worth €25.
Check-in
Your room is available from 1:00 pm on the day of arrival.
Check-out
On the day of departure, we ask you to vacate your room by 11:00 am. You are welcome to use our spa area all day long and also enjoy our afternoon snack from 1:30 to 4:00 pm at no extra charge.
Late Check-out
If you would like to use your room during the day on the day of departure, we charge €35 / person. Please understand that this offer is subject to availability.Â
Reception
Our reception desk is open from 8:00 am to 11:00 pm.
Parking
You are welcome to park your car on our parking lot free of charge.
Transfer and shuttle
On your arrival, you can use the Regio Bus Achensee from Jenbach station free of charge if you present the reservation confirmation. We can organize airport shuttles upon request (nearest airports Innsbruck - Salzburg - Munich).
WiFi
WiFi is available in the entire hotel free of charge.
Adapters
for our sockets can be obtained at the reception desk.
Smokers & Non-smoker
Please note that our entire hotel is a non-smoking hotel. You are welcome to enjoy your cigarette on our terrace or your balcony.
Rooms, prices & cancellation conditions
Rooms
Cozy living on your holiday. Our double rooms and suites are all 27m² or larger. Each is equipped with high-quality wood paneling, bath/WC, balcony or French balcony, flat-screen satellite TV, WiFi, safe, telephone, refrigerator, spa bag with bathrobes and towels, hairdryer, etc. Rooms & prices
Prices
The prices are per person and night including the ¾-board. If you book a room with breakfast only, you will receive a reduction of € 15 per person on the daily rate.
Visitor's tax
The visitor's tax €3 per person and day (16 years and older) is not included in the room price. Rooms & prices
Included services
Our Karwendel extras
Surcharge for single rooms
Listed by the room category. Rooms & prices
Occupancy for 3 people
The 3rd person in the room gets a 10% discount with two full payers. When booking suites with extra bedrooms, the 3rd person receives a 20% discount.Â
Dogs
We charge € 15 per day (without food) for your four-legged darling. Please keep your dog on a leash at all times. You can take your dog along to the integrated lounge in the bar area during meal times, but all other restaurants and the buffet area are pet-free. Dogs are not allowed in our BIO rooms, Relax and BIO suites or the Natur-Pur-Luxus suite. Final cleaning on demand € 50. The dog owner is liable for any damages in the room caused by the dog. Thank you for your understanding.
Methods of payment
Cash, online payments via EC cheque card, VISA, Mastercard, EC card. Please understand that we do not accept American-Express credit cards.
Deposit
We request a deposit of €200 or CHF250 per room at the time of reservation to our account. From a booking amount of € 1,800 the down payment amounts will increase accordingly and over Christmas and New Year's Eve, higher down payments are generally requested.
If the deposit is returned, we reserve the right to charge a handling fee of €30!
Bank account
Sparkasse Schwaz AGIBAN Nr. AT422051000700706013 | BIC Nr. SPSCAT22BTV Staad (Schweiz)IBAN Nr. CH770852 5000 SA31 073A A | BLZ Nr. 8525
Our general terms and conditions correspond to the General Terms and Conditions for Hotels: Terms and conditions
Cancellation conditions
Cancellations will only be accepted in writing. The cancellation fee is based on the Austrian Hotel Regulations. The cancellation conditions can be found in our General Terms and Conditions. Terms and conditions
Travel cancellation insurance
We will be happy to provide travel cancellation insurance for you directly, if desired, in the amount of 6% of the booked arrangement. The insurance covers all cancellation costs in case of accident, illness, or death of the insured person as well as their children, siblings, parents, or grandparents before the start of the vacation or during the stay at Hotel Karwendel. We recommend that you purchase this travel cancellation insurance. We can arrange for the insurance directly up to 14 days after the reservation has been made. If you don't purchase the travel cancellation insurance, we reserve the right to charge the cancellation fees as regulated in the Austrian hotel regulations in the event of cancellation.
Culinary pleasure in Das Karwendel
Âľ Comfort board
Delicious, fresh, and healthy from our award-winning alpine wellness kitchen. With gala dinner, kitchen party, & lots of culinary surprises ...
- 8:00 am - 10:30 am Breakfast buffet
- 1:30 pm - 4:00 pm Snack and buffet
- 6:30 pm - 9:00 pm 5-course menu
Wilderer Gourmetstube
Gourmet highlights Ă la carte. For our guests with Âľ comfort board for a surcharge.
- Distinctions: 14,5 points and 2 toques from Gault & Millau Restaurant guide, 83 points and 1 fork from Falstaff Restaurant Guide
- Opening hours: Wednesdays to Saturdays 6:30 – 9:00 pm
If you have reserved a table in the Gourmetstube, we kindly ask you to be seated by 7:30 pm. Â To the Gourmetstube
Hotel bar
3:00 pm - 12:00 am  More about our bar
Wine cellar & wine sales
We stock wines from Austria and the entire world. You can also buy your favorite wine here. Wine & Bar
Grander water
You will be supplied with fresh mountain spring water, which is "revitalized" by the "Grander Method", from all faucets in our house. Sustainability & Regionality
Wellness
Pure relaxation in our Spa Home at Lake Achen
Awards
We have been awarded 3 lilies for our spa area from the Relax Guide 2020.
Relaxation in the 2,800 m² Karwendel Spa
Elegant sauna and bathing area with a year-round heated outdoor pool in the Family spa, Sky spa from 16 years and 7 treatment room in the Beauty Vitalgarten for holistic beauty.
- Beauty Vitalgarten:
Monday to Saturday 8:00 am – 7:00 pm
Sunday 8:00 am – 6:00 pm - Fitness studio:
7:30 am – 9:00 pm
- Saunas & steam baths in the Family Spa and Sky-Spa (from 15 or 16 years): 1:00 – 7:00 pm, Â
by inclement weather from 11:00 am – 7:00 pm - Indoor pool (Family spa):
7:30 am – 7:30 pm - Outdoor pool (Family spa):
Summer 8:00 am – 6:00 pm,
Winter 8:00 – 9:00 am, 3:00 – 6:30 pm - Mountain hot whirlpool (Sky spa):
7:30 am – 7:30 pm - Sky-Pool (Sky-Spa):
Summer 7:30am – 7:30 pm,
Winter 8:00 – 9:00 am, 3:00 – 6:30 pm
Treatments & cosmetics
Good to know before your visit to our Beauty Vitalgarten
Appointments
Appointments can be made directly at the Beauty Vitalgarten, online at the time of booking, or by telephone +43(0)5243/5284-40. We recommend booking appointments early.
Cancellation conditions
If you are unable to attend an appointment, please cancel no later than 1 day before the date of treatment. Please understand that we have to charge 80 % of the full amount in case of a later cancellation.
Clothing
For full-body massages, relaxing massages, and Ayurveda treatments, as well as all body packs and peelings, hot-stone therapies, baths, etc. you should undress completely.Â
Please wear dry clothes for a facial treatment
Always remember to take off your jewelry and watch for all treatments!
Health restrictions
If you suffer from any illnesses or are under medical treatment, please let us know when you make your appointment.
Pregnancy
We ask you to announce existing pregnancies when booking your appointment as not all treatments are suitable for pregnant women.
Beverages
Water and various sorts of tea are available free of charge for our guests during their treatment in the Vitalgarten.Â
Items for sale
Most of the cosmetic products used are also available for sale. For special questions about the mode of action and prices, please contact our specialist staff in the Vitalgarten.
You can also order our articles from home by cash on delivery - from an order value of € 50.00, the articles will be shipped free of charge.
Consultation
The team in the Vitalgarten will be happy to advise you on the composition of individual beauty and spa packages.
Payment
The treatments will be booked directly to your hotel room. Of course, all treatments can also be paid in cash.
Please also note
The Vitalgarten is an absolute no-smoking zone.
Please switch off your mobile phone in the entire area of the Vitalgarten and keep quiet so as not to disturb other guests during their relaxation time.
Changes and errors excepted.
For couples
A holiday with heart & soul
- Time for love
in a lovely atmosphere and with romantic offers - Enjoy time together
with pampering treatments for two: romantic baths, double massages - Romantic walks in the snow
through the car-free Karwendel valleys (in winter)
For families
Children's laughter & family happiness
- Top children's prices
Mini prices for small guests (even during school holidays).
Children 15 and younger get a discount as part of our Family Hit Weeks: 0-3.99 years free of charge. 4-8.99 years €30 to €40. And 9-11.99 years €35 to €45. Also 12-15.99 years €55 to €70. Depending on the room category. - Kids and teens room
is located in the basement of the hotel - Children's program
Free supervised children's program during the holidays organized by the Tourist office (meeting point directly across from the hotel) - Family sauna
2x weekly family sauna during the holidays in the sauna area of the family spa - Family activities
Lots of family attractions in the region.
Nature experience:
Priceless – Treasures of the Tyrolean Alps
Natural & sustainable relaxation through:
- healthy alpine air
- enchanting mountain panorama
- crystal-clear spring water (vitalized by the Grander method)
- the plants, herbs & animals of the Tyrolean Alps: beautiful to look at and, as an ingredient, an enrichment for our alpine wellness cuisine.
More information
If you have questions about Das Karwendel, please contact us. You can reach us by telephone at +43 5243 5284 or by e-mail at info@karwendel-achensee.com
Of course, we are also active on social media. You can always get lots of information about Das Karwendel, your wellness home at Lake Achen, through Facebook and Instagram.
Das Karwendel on Facebook ÂDas Karwendel on Instagram
Das Karwendel on Youtube
Active:
Fit & Fun in a natural paradise
- Great daily indoor & outdoor Karwendel Active program. Weekly programme (PDF)
- Guest card: You will receive the guest card at the reception desk. The card enables you to use the regional bus in the Lake Achen region free of charge.Â
- More included services
- A cross-country-skiing dream come true: 250 km of trails right from our doorstep
- Step by step through the winter wonderland: 200 km of winter hiking trails (70 km are car-free)
- Discover the dream landscape in summer by foot or bike: 500 km of  hiking & biking trails right from our doorstep (free bicycle rental in the hotel)
- Emerald green & crystal clear: great water sports opportunities on Lake Achen (100 m from the hotel)
- Tee off with a 20% green fee discount: 18-hole golf course near the Hotel Karwendel (300 m)